Tanky provides a 12-month manufacturing-defect warranty. This is additional to applicable consumer rights, which may continue beyond that period. For a fault, damage, missing or wrong item, contact hello@tanky.com.au with your order number and available photos. The team will assess the issue and confirm the remedy, any return arrangements and timing. Chat cannot approve a refund, replacement or discount. Change-of-mind requests are subject to the published returns policy; that policy does not remove applicable fault or delay-related rights.
