Help · Getting started

Getting started

First-pour basics, what fits, how it works.

Tanky is a portable drink dispenser with a tap. It dispenses prepared, chilled drinks without mains power. Follow the product instructions for your unit; for gas setup or hardware questions, contact hello@tanky.com.au.

What drinks work in Tanky Which CO₂ cartridges do I need

Start with the product instructions supplied with your Tanky. If they are missing or do not match the lid or regulator you received, pause setup and email hello@tanky.com.au with your model and an existing photo, if available. We need to confirm the correct instructions before walking you through it.

My V3 CO₂ holder looks different. Which guide should I use How do I clean Tanky after use My pour is foamy or flat

Tanky versions can have different CO₂ holders and regulators. Match the setup guide to the unit you received. If the guide does not match or the cartridge will not fit, pause setup. Email hello@tanky.com.au with your order number and an existing photo of the holder, regulator and cartridge packaging, if available. Do not force or modify parts. If gas is leaking, stop using your Tanky and contact the team.

What's the first thing to do when I unbox Which CO₂ cartridges do I need My tap is leaking when not in use

The Mini 2L gives approximately 10-12 pours and suits smaller groups or plans where portability matters. The Big 5L gives approximately 25-30 pours and suits larger groups or fewer refills. Pours depend on serving size. For a bag, cooler or fridge, check the full assembled dimensions against your available space; fit is not guaranteed.